![]() In addition, check if you qualify for one of these programs: Utility companies have discount programs available for qualifying customers. Discounts and Assistance for Low-Income Customers: If you have a public safety concern related to gas, electric, cable, telephone, water, or mobile home park utilities-such as a dangling wire or a gas leak-call 911 and report the problem.Īfter you call 911, you can also file a public safety complaint with CPUC using the complaint process described below. Click on these links for additional information about telephone and cell phone plans and services and cable television or Internet service issues. Contact those companies directly or seek to resolve issues with your local government. ![]() Publicly owned utilities, such as the Sacramento Municipal Utility District (SMUD) and the Los Angeles Department of Water and Power (LADWP), and cable television and Internet services, are not regulated by the CPUC. The CPUC also regulates railroads and passenger transportation and moving companies (e.g., limousines, shuttles, moving companies, Uber, and Lyft). The CPUC is available to help resolve disputes and work through issues if you are not able to solve your problem directly with the utility. Privately owned companies that provide electricity, natural gas, water and sewer, and telephone services are regulated by the California Public Utilities Commission (CPUC).
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